Our History
Launched in 1979 as a wholesale and distribution company, SDR has transformed itself into a leader in the North American 3PL market, specializing in the fashion, footwear, accessories, and related soft goods fulfillment market niche. Well known within the industry for its attention to detail and the constant strive for perfection, SDR’s success has been supported by a top-notch Warehouse Management system (Manhattan Scale) with RF inventory control and a fully compliant EDI communication solution.
SDR hosts a clientele base in excess of 100 customers with over 1000 vendors. Our footprint is in excess of 2 million square feet of fulfillment centers, processing over 500,000 SKU’s and millions of units per year.
OUR APPROACH
OUR VISION
Become the industry’s leading Global 3PL partner by providing world-class service, technology, and solutions that drive value back to our customers.
OUR MISSION
Provide unprecedented value in every service we offer, continually grow and innovate to set new industry standards creating long-lasting relationships with our clients.
OUR VALUES
Quality of Service – We are committed to provide service of exceptional quality and handle each project with the same level of dedication.
Flexibility – We understand that each client’s needs are unique and as such, we provide customized solutions which are adapted to each client’s requirements.
Innovation – We believe that innovation is key to achieving success and providing top-notch service to our clients. We continuously implement innovative practices into our operations to increase efficiency and exceed our clients’ expectations.
Respect – One of our core values is respect, and this applies to our relationships with our clients and within our workplace. We strive to create and maintain a dynamic and collaborative environment, where respect is the cornerstone of teamwork and support across all of the divisions and departments.
Reliability – We are focused on providing all of our clients with reliable and consistent service that is the best in the industry and based on their specific needs.
Transparency – We ensure transparency and visibility for all of our processes, including both services and costs.
Why choose SDR
At SDR Distribution Services, we strive to provide our clients with top-notch service quality, reliability, and operational excellence. We are focused on delivering reliable services which not only consistently meet our clients’ requirements but also exceed their expectations. We are constantly measuring our performance against established targets and implement continuous improvement programs to achieve operational excellence throughout our organization.
Lasting Relationships with Clients
At SDR Distribution Services, we aim to build strong relationships with our clients by providing top-quality service which exceeds expectations, and by providing reliability and consistency, transparency and exceptional communication. By focusing on each of our clients’ individual needs, we are able to provide them with customized solutions of exceptional value and cultivate long-standing relationships.
Optimal Distribution Logistics
To achieve maximum efficiency, we routinely perform logistics network studies to identify opportunities to reduce costs and improve service for our clients. We use our transport services and distribution centers in an optimal configuration to provide the best possible solutions to our clients.
Service Excellence
Our team is comprised of experts in all domains of warehousing, transportation and special customized services. We take care of your warehousing and distribution needs so you can focus on your core operations, such as merchandising and marketing your business.
State-of-the-Art Security Systems
Protecting your product is our highest priority. Our security guards will protect your goods from break-ins, theft, and fire at warehouses, distribution and loading centers. In addition, our security solutions include remote video monitoring and the use of state-of-the-art technology to ensure that your product is protected.
We operate from multiple sites across Canada and the US
to provide our clients with flexible, customized supply chain solutions.
Our sites include:
Vaughan, ON (Head Office)
Bolton, ON | Brampton, ON | Mississauga, ON | Toronto, ON
Delta, BC | Calgary, AB
West Deptford, NJ
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